How long will it take for my order to ship?
Most of my jewelry is made to order with occasional exceptions. Production time is generally 1 to 2 weeks. Items will ship within two weeks of payment date. Handcrafting takes time and your understanding is greatly appreciated.
All domestic orders are shipped via USPS Priority Mail flat rate (1-3 business days delivery) with 50$ insurance and tracking included.
All international orders are shipped via USPS Priority Mail International flat rate (6-10 business days delivery) with tracking. This does not include insurance. International buyers are responsible for any customs fees, duties, and value added taxes that may arise. Please note: All items will be listed as merchandise.
If you need expedited delivery please contact Tawney at firstname.lastname@example.org to arrange.
What is your returns policy?
If you are unsatisfied with your purchase, I will accept returns within 7 days. Please contact me at email@example.com for a return authorization. Your purchase must be returned in its original condition and packaging before the refund or exchange will be processed. You must insure all returns, as I cannot be responsible for any lost, damaged, stolen or misdirected packages. The buyer is responsible for shipping fees.
In the event that you receive a defective item, I am happy to repair the piece, give you a complete refund, or arrange an exchange. I will refund you the cost of shipping.